Refund policy

At Silver Lady Boutique, every piece is carefully curated and quality-checked before it reaches you. Due to the nature of our products and to maintain the highest standards of hygiene and exclusivity, we follow a strict No Return & No Refund policy.

 

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1. No Returns / No Refunds

 

 

• Once an order is placed and delivered, it cannot be returned, exchanged, or refunded under any circumstances.

• This applies to all purchases, including full-price, sale, and promotional items.

 

 

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2. Product Quality

 

 

• All products go through thorough quality checks before shipping.

• We take utmost care in packaging to ensure your order reaches you in perfect condition.

 

 

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3. Exceptions – Damaged or Wrong Item

 

 

• In the rare event that you receive a damaged, defective, or wrong item, please notify us within 24 hours of delivery with photos/videos as proof.

• Our team will review the case, and if approved, a replacement will be arranged.

• No monetary refunds will be provided.

 

 

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4. Cancellations

 

 

• Orders once placed cannot be cancelled.

• Please review your cart carefully before checkout.

 

 

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5. Contact Us

 

For assistance, please contact:

📩 Email: silver.lady.ekm2005@gmail.com

📞 WhatsApp/Phone: +919995275036

📍 Office:Gokul Arcade,Adyar,chennai 60020

 

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✨ By placing an order with Silver Lady Boutique, you agree to this No Return & No Refund policy.